Terms and Conditions

1. Introduction

Welcome to Stitch Ably ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at stitchably.com (the "Service") and all related services operated by Stitch Ably.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Acceptance of Terms

By accessing our website and using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions, you must not use our website or services.

These Terms constitute a legally binding agreement between you and Stitch Ably. You must be at least 18 years of age or have obtained parental consent to enter into this agreement and use our services.

3. Use of the Website and Services

Stitch Ably provides an online tailoring service with cutting and alteration services. You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

Our website and its content are intended solely for personal, non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products, or services obtained from this website without our prior written permission.

4. Account Registration

To access certain features of our Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms.

5. Orders and Payments

When placing an order through our website, you warrant that all information provided is true, accurate, current, and complete. Orders are subject to acceptance and availability. We reserve the right to refuse any order without giving reasons.

Prices for our services are as quoted on our website and may be subject to change without notice. All prices include VAT at the current rate unless otherwise stated.

Payment must be made in full before we begin any tailoring work. We accept payment via the methods specified on our website. By submitting an order, you authorize us to charge the account you specify for the amount of your order.

6. Tailoring Services and Delivery

Stitch Ably provides tailoring services based on the measurements and specifications provided by you. You are responsible for ensuring the accuracy of the measurements and details you provide.

We will make reasonable efforts to complete orders within the timeframe specified, but delivery times are estimates only and cannot be guaranteed. We are not liable for any delays in delivery caused by circumstances beyond our reasonable control.

You are responsible for inspecting the tailored items upon receipt. Any issues or concerns must be reported to us within 7 days of receiving the items.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Stitch Ably and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Stitch Ably.

You acknowledge that all designs, patterns, and custom work created by Stitch Ably remain our intellectual property unless explicitly agreed otherwise in writing.

8. User Content and Submissions

If you submit any content, feedback, suggestions, ideas, or other materials to us ("User Content"), you grant Stitch Ably a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights in and to the User Content and have the right to grant the license above to us and our affiliates and service providers.

You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not Stitch Ably, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Service for any illegal purpose or in violation of any local, state, national, or international law;
• Conducting any systematic or automated data collection activities on or in relation to our Service without our express written consent;
• Engaging in any activity that causes, or may cause, damage to the Service or that impairs the availability or accessibility of the Service;
• Using the Service in any manner that could disable, overburden, damage, or impair the site;
• Using any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service;
• Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Stitch Ably.

Stitch Ably has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Stitch Ably shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

11. Disclaimers and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Stitch Ably and its suppliers expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Stitch Ably, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

1. Your access to or use of or inability to access or use the Service;
2. Any conduct or content of any third party on the Service;
3. Any content obtained from the Service; and
4. Unauthorized access, use, or alteration of your transmissions or content.

Our liability for any claim arising out of or in connection with these Terms or our services shall be limited to the total amount paid by you to us for the specific service giving rise to such claim.

Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited by English law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Stitch Ably, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, any use of the Service's content other than as expressly authorized in these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or any services provided by Stitch Ably shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

We encourage you to contact us first to try to resolve any disputes amicably. If we cannot resolve a dispute informally, any formal proceedings must be brought in the courts of the United Kingdom.

14. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service. You can also contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Stitch Ably regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

18. Contact Information

If you have any questions about these Terms, please contact us at: